BOT Case Study

Our Services

• Managed Testing Services
• Test Consulting
• Testing Training
• Staff Augmentation

Our Solutions

• Enterprise
• Cloud Computing
• Web Applications
• eLearning
• Telecom and Mobility

SPA Met Client’s All the Stated Objectives…

Client Objectives

• Reduce overall cost and improve global support by setting up a subsidiary in an offshore location
• Leverage a outsourcing expert partner to help setup offshore center and:
• Reduce setup cost and offer cost benefits
• Be able to effectively integrate with client’s internal processes and teams, with a minimal disruption to current project timelines
• Be able to ramp up quickly
• Have flexibility to efficiently scale up and down for client’s changing needs

SPA can meet all the Objectives

• SPA focuses exclusively on outsourcing and consulting services for all the aspects of software quality
• SPA is a specialist, not generalist, in software testing field
• SPA integrates measurable and repeatable processes, patented technologies, and highly capable testing specialists
• With offshore resources, high quality processes and extensive test tool knowledge, SPA can reduce the time, cost, and overall risk with software product quality

Challenges…

• Objective Alignment: Fully understand what Client wants to achieve with this strategic move. Client has to keep expectations realistic. Formulate a mechanism to measure this
• Change Management: Preparing SPA and client for this change. Cultural sensitization
• Communication: Define clearly reporting structure and communication. Define scope and roles & responsibilities clearly
• Transition Planning: Planning and tracking all tasks to very detailed level and obtaining commitment form all stake-holders to strictly adhere to the plan
• Knowledge Management: Acquiring knowledge systematically, organizing it for easy access and using it effectively. Once gathered retain knowledge forever
• Risk Management: Anticipating and managing risks associated with all phases of the engagement. Choose a low risk approach to begin the engagement.
• Security and Compliance: Strictly compliance to all policies – Zero tolerance to breach of Security and Confidentiality
• Process Orientation: Follow process put in place by the client
• Infrastructure and Logistics Management: Clear identification of proprietary hardware and software and capacity planning for network connectivity.

Engagement Highlights…

Built an exclusive captive QA center with all the necessary infrastructure and facilities, operated it, and transferred it effectively.

• BOT (called it Extended Testing Center – ETC)
  • Started with 10 testers
  • Ramped up to 110 in 1 ½ year
• ETC activities included
  • Test Management
  • Functional Testing
  • Load Testing, Stress Testing
  • Migration and Development of Test Automation Framework, Test Automation
• Solutions ETC provided
  • Testing of Casino Management product
  • Casino Games Testing
  • Migration to latest Gaming Platform
  • Test Automation for Games
• Test Tools
  • OpenSTA
  • TestLink
  • Mantis
• Technologies
  • SharePoint
  • Microsoft & Linux based platforms
  • AutoIT

ETC – Guiding Principles…

• Act as thought partner to meet client’s distinctive needs
• Focus on providing incremental value to all stages of the offshore initiative
• Build a infrastructure and security compliance framework in line with client’s requirement
• Demonstrate Agility, Flexibility, Transparency, and Accountability at all he levels of interactions with client’s stakeholders
• Adapt to client’s culture & people practices to ensure smooth functioning of the ETC
• Acquire, organize, secure and disseminate knowledge
• Protect Intellectual Property Rights (IPR)